Frequently Asked Questions

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WHY SHOP AT PRIMAL MIAMI BEACHWEAR?

Add this item with any swimsuit in your cart and use promo code: PMB

HOW LONG DOES SHIPPING TAKE?

All orders are processed within 3 to 14 business days (excluding weekends and holidays) after receiving another notification email. You will receive another notification when your order has shipped.

CAN I EXCHANGE OR REFUND?

All sales are final. No refunds available. See Refund Policy.

DO YOU SHIP INTERNATIONAL?

International shipping is unavailable at this time but may be considered in near future.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can to check it status. Please allow 48 hours for the tracking information to become available.

Visit our TRACK MY ORDER page

If you haven't received your order within 14 business days of receiving your order within 14 business days of receiving your shipping confirmation email, please contact us at kumari_dennis@kdluxeworld.com with your name and order number, and we will look into it for you.

WHAT IS THE COST OF SHIPPING?

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Free shipping is available for purchase orders of ($35 or more).